FREQUENTLY ASKED QUESTIONS


  • How to order on nepventure?

    • Choose the product you want to purchase
    • Click ‘Add to Cart’ button which will add your product to the cart
    • Click on ‘My Cart’ at the top right corner
    • Finalize your product and click on ‘Checkout’ button
    • You will then need to fill in your contact details and preferred shipping address
    • That’s all, you order will be processed and delivered at your doorstep within 48 hours

  • How long does it take to deliver the product once I have made the order?

    Products will be delivered within 48 hours inside ring-road, Kathmandu valley.

    For products delivery beyond kathmandu valley, 3 to 4 business days will be needed.

  • How will i know that my order has been placed?

    You will receive an order confirmation email or sms. Also you will receive an order confirmation call from one of our operator.

    You can see the status of your order from your profile as well.

  • What about delivery and shipping cost?

    The delivery cost of the products is based on the weight of the product and the location of where the ordered product needs to be delivered to.

  • Are there any registration charges for creating an account on nepventure.com?

    No, It is absolutely free to create an account with us.

    Merits of creating account?

    •  Fast checkout 
    •  Keep track of your orders
    •  Get best deals and special offers
    •  Updates on latest products and news

  • Can i pick up my orders at your store?

    Yes, you can. The shipping charge will not be added when you come to our place instead of delivering it.

  • What are the payment options for purchasing on nepventure.com?

    We accept Cash on Delivery , Esewa transfer and Direct Bank Transfer for now.

Issue still not solved?

Reach us at : +977-9849932310, +977-9841697304, hello@nepventure.com